We aim to forge long-term relationships with our customers, many of whom fill their own vending equipment. We install all of our own machines and ensure that they are properly set up for clients to deliver perfect refreshments. Full on-site training is provided, and customers find our telephone support particularly helpful in the early days whilst they are familiarising themselves with their machines.
Our maintenance warranties are designed to provide complete peace of mind in the event of a fault or breakdown. We have a dedicated faults desk, and our engineers are all employed by Westways, so you can be sure that they will be familiar with each client and their unique requirements.
We will recommend products from our range of quality ingredients, and our customer service team will keep in regular contact. Some customers like to be called regularly to place their order, whilst others prefer to contact us. Whichever is your preference, we believe in excellence in customer care, and we will be delighted to be of service to you.